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We sell the Mezuzah cover and the Mezuzah scroll separately.  This is because some people already have scrolls which they purchased from their Rabbi or Synagogue.  Others may already have a Mezuzah with a scroll and they just want to switch the Mezuzah cover to a different one to match their decor etc.

In order to make it easier for you, every product page has an option to add the proper sized Kosher scroll.  If you choose this option, you will receive your Mezuzah with the scroll already wrapped in protective covering and inserted into your Mezuzah cover.

All of our Mezuzahs are guaranteed to be 100% Kosher.  They are hand written by expert scribes in Israel.  They are then computer checked for textual errors.  Finally they are checked by and expert scribe at our workshop in Los Angeles.

Currently there is no organization anywhere that certifies Mezuzahs as Kosher.  But you can rest assured that our Mezuzahs are 100% Kosher.  In fact we are the source of Mezuzahs for many Orthodox Rabbis as well as synagogues and Chabad Houses all over the country.

A Kosher Meuzah is handwritten on parchment by a scribe who is trained in the laws of writing a Mezuzah.  A scroll which is reproduced by machine, or not written according to the laws of the Torah, is not Kosher.  Read our "About Mezuzahs" page to learn more about Mezuzahs.

At MezuzahStore.com we believe very much in the importance of having Kosher Mezuzahs on every door of your home.  Although we don't judge someone who doesn't feel the need to have a Kosher Mezuzah, it would be wrong for us to sell something that we don't believe in.  Therefore we only sell Kosher Mezuzah scrolls even though we lose a lot of sales to people who don't want to pay for the scroll.

Once we receive your order, we will typically pack it and ship it on the same or the next business day as it is received.  Occasionally, an item which you have ordered may be found to be out of stock.  In this case we will call you immediately to find out if you would like to wait for the item to come in, choose a different item, or cancel your order.

Once you add an item to your cart, you will be shown a list of shipping options for your order.  Next to each shipping option, you will see the estimated shipping time.  Please keep in mind that it may take an extra one to two days in addition to the time displayed for the order to be packed and shipped.

If you choose an express shipping option, we will do everything possible to make sure that your order goes out at the soonest possible opportunity, so that you can receive it right away.  If you need a guaranteed shipping time, or overnight shipping, please call us and we will do our best to accommodate your request.

Yes.  We ship all items through the United States Postal service, allowing us to ship to all PO Boxes.

I would like my order shipped by UPS or FedEx.  Can you do that?
Currently, we do not ship via private carriers.  We have found over time that USPS Priority or Express Mail is very cost effective.

For example, a 1lb box shipped via UPS ground to NY will typically take 5 days and cost around $9.  The same box shipped via USPS Priority mail arrives in 2-3 days for only $6.25.

All domestic orders under 3 pounds qualify for free shipping.  We also offer other shipping options for faster delivery or heavier packages or international shipments.  As soon as  you add items to your cart, you will see the shipping estimator.  This will allow you to enter your postal code and see all of your shipping options based on what is in your cart.

Yes.  We want you to be 100% happy with your purchase.  If you don't like it for any reason, just ship it back to us with a note telling us that you would like a refund.  We will refund your card for the full purchase amount (minus the shipping).

We would also appreciate if if you tell us in short why you are returning the item.  That way we will know how to serve you better in the future.

All of our items are packed and shipped by the staff at our store.  They look every item over for defects before they ship it.  They then pack it securely to make sure that it arrives in perfect condition.  But, nevertheless, mistakes do happen from time to time, and if you item does arrive damaged just send it back to us for an exchange and a full refund.  Also put a copy of your reciept for the shipping so that we can reimburse you for your shipping expenses.