100% Satisfaction Guarantee
We guarantee 100% customer satisfaction. Period!
We know that happy customers are the best customers. We want you to be so pleased with your experience that you order again and again from us and tell all your friends about us. We have many customers who have been coming back for years to purchase Mezuzahs as gifts for housewarmings, weddings birthdays etc.
If for any reason you are not happy with an item that you have purchased from us, you can return it for a full refund within 30 days. Just ship it back to us and we will refund your card for the full purchase price. NO QUESTIONS ASKED. (But we would love if you add a note letting us know why you weren't satisfied so we can do better next time)
Many websites make it very difficult for you to reach a real person when you have questions or need help with something. We pride ourselves on old-style customer service. We will be happy to answer any questions you may have via email, but we are just as happy to speak to you on the phone to help you with any issues you may have or to take your order. That is why we post our phone number clearly on every page.